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Friday, June 6, 2014

Administrative Coordinator - INF Dept - Islamic Development Bank - ISD - Jeddah

Administrative Coordinator - INF Dept - Islamic Development Bank - ISD - Jeddah
To be a focal point in the department or division for coordinating and streamlining the workflow. To communicate and follow up on pending issues and taking necessary corrective actions as per policies and procedures.

Academic and Relevant Experience Requirements:
    Bachelor’s Degree in Business Administration or any relevant discipline.
    5 years of working experience

Ideal candidates will possess the below, but not limited to the following:
    Fluency in English is essential
    Preference will be given to candidates who are fluent in Arabic
    Fluency in French will be an advantage
    Proficient computer skills
    Strong interpersonal skills

Responsibilities:
    Coordinate the preparation of annual budget and work plan by collecting and collating data from required parties.
    Assist the division manager / department director in time management.
    Assist the division manager / department director in maintenance of daily schedules and meetings.
    Coordinate the organization of events by communicating and following up with concerned parties.
    Ensure the requirements of the different meetings/events are performed and provided.
    Follow-up on disbursement of payment to vendors and consultants.
    Assist in travel settlements of staff members by following up with concerned departments.
    Coordinate the arrangement of travel and logistical requirements for missions and events.
    Prepare contracts and draft terms of references for consultants under technical guidance of professional members of the division / department.
    Prepare memorandums on routine and outstanding issues.
    Facilitate visitors and coordinate arrangements for the department’s delegations hosting and logistics.
    Advise on relevant policies & procedures and their implementation

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Senior Associate - Principal for Partnership - Islamic Development Bank - ISD - Jeddah

This role is responsible for managing ICD's relationship with other DFIs, financial institutions & Governements and also for fund raising campaigns and strategies. This involves identifying strategic and tactical funding partners with a focus on long term commitment for ICD and its clients. This will involve an end-to-end approach, starting with the identification of strategic partners and finalizing the terms to agreement to maintaining those relationships effectively going forward.

Experience:
    7-9 years
    Established banker with Fund raising experience within financial institution and/or DFI

Qualifications:

Master’s Degree in Banking , Finand or Accounting.

RESPONSIBILITIES:
Forecasting financing needs for ICD and   its clients by understanding business needs from coverage and product teams   to ensure sufficient availability of capital to fund ICD projects

Developing a shortlist of target   strategic partners to be contacted in order to source funding in terms of   both, strategic and tactical funding

Networking with potential strategic   partners to introduce ICD's institutional profile, its product and service   offerings, as well overall developmental agenda

Initiating conversations to forge   mutually beneficial partnerships, capturing broad expectations around   financial terms and sharing the details of ICD's deal structuring process

Monitoring new funds against targets,   establishing monthly fundraising steering committee to last for campaign   duration and reporting  to the   fundraising campaign committee regularly

Updating investment and funding plans   based on fund raising levels and engaging with investors to ensure the   commitments are met

Mediating between strategic partners   and the internal stakeholders at ICD (Equity or Debt teams as relevant and   the Head Partnerships at a mature stage of negotiation) to structure longer   term funds and finalize the terms of agreement

Liaising with stakeholders at IDB in   order to identify suitable strategic partners, and leverage their network to   bring in additional sources of funding for ICD

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Head of Institutional Equities - Islamic Development Bank - ISD - Jeddah

The role is responsible for managing the overall performance of ICD's institutional equities and Line of Financing activities, maintaining relationships with ICD's investee companies, and coordinating activities through-out the investment lifecycle. This will involve monitoring asset performance closely, in order to address any discrepancies impacting shareholder return in a timely manner.

Experience::
 Minimum 5 years of experience , in a managerial position , in the Banking and Financial Services sector.

Qualifications and requirements::
    Bachelors Degree in Economics or Finance
    Master degree or a post graduate certificate; CFA, CMA, CPA will be an advantage
    English and French is a must

Responsibilities::
    Maintaining relationships with investee companies, and overseeing the performance of ICD's Corporate Equities investments, thereby ensuring smooth implementation of overall portfolio operations.
    Maintaining relationships with beneficiary financial institutions, and overseeing the performance of ICD's Line of Financing portfolio, thereby ensuring smooth implementation of operations and monitoring quality of investments.
    Leading the division in preparing required timely reports related to projects and their status upon request from the senior management.
    Assessing investment performance-  tracking valuation and company performance at the deal closure / Exit level and raising discrepancies that impact shareholder return for ICD with the Head Institutional Equities for further review and action.
    Keeping up to date with the recent happenings in ICD's target markets and sectors, following up announcements issued by regulators from time to time as well  different reports issued by the specialized institutions.
    Identifying opportunities for corporate finance and other advisory services  within the existing portfolio companies, in order to strengthen their capabilities and performance further. Liaising with the Advisory Services team to follow up on these prospects.
    Develop portfolio management platform, Follow-up manuals and procedures, early warning systems, Exit options and implementation plans for exits in order to minimize the portfolio overall risk and maximize the return on investment.
    Coordinating with the Monitoring and Evaluation department to measure the developmental impact related metrics that need to be tracked for Corporate Equities projects

Apply Online

Business Development Senior Officer Procurement - Qatar Petrochemical Company - QAPCO

Bachelor Degree in Business Administration, Engineering or equivalent.
06 years experience in purchasing, expediting or contracts management, preferably hands-on experience in maintenance or production in petrochemicals industry.
Very Fluency in both written and spoken English.
Computer Literate

To evaluate and develop vendor database, researching the capabilities of existing and potential vendors; to monitor vendor performance; to assist Contracts Manager in the analysis of materials work procedures and coordinate with the respective functionaries to improve interaction with vendors.

TASKS PERFORMED
a) Researches procurement needs from the inventory and equipment database of Qapco as well as user requisitions to identify potential areas for improvement and source-identification/ development.
b) Researches the local and international market to identify potential sources/vendors including use of structured questionnaires sent to potential sources/vendors to obtain more detailed information, regarding the companies and their products. Studies and analyzes information received to evaluate overall suitability for classification as an approved vendor of the product / company in coordination with the user and finance departments.
c) Negotiates general terms and conditions of business with the potential vendors. Conducts quality audits of the vendors at site to ensure continued quality service from the vendors. Monitors and reviews the performance of existing vendors in coordination with the Head of Sections. Prepares reports with analysis of the vendor / marketplace trends.
d) Analyzes the effectiveness of Materials work procedures and coordinates with the respective functionaries to improve the interaction with vendors.
e) Conducts supplier performance evaluation surveys and customer satisfaction surveys to measure the performance of existing suppliers, their satisfaction with working with QAPCO and how far internal and external customers of Materials Department are satisfied with the Materials Department performance.
f) Acts as secretary of Vendor Management Committee that defines methods and establishes criteria for vendor management to ensure only approved vendors are utilized for providing required products or services.
g) Acts as focal point in Materials Department for arranging meetings, presentations, etc of the new vendors
h) Performs other similar or related duties relating to the vendor development section

Send CV at: hr@qapco.com.qa

Regional Cargo Sales Support Officer - Qatar Airways - Doha

• Bachelors in Computer Science / Business studies or equivalent
• Minimum of 6 years of systems implementation or support experience of SAP MM involving configuration, development, and/or technical or functional testing.
• Must have minimum 2 SAP full lifecycle Projects implementation / supports experience.
• Must have implementation / support experience of SAP MM.
• Exposure towards Ariba would be an added advantage
• Excellent communication (written and oral) and interpersonal skills.
• Must have experience with ad hoc query and SAP BW in relation to SAP MM
• SAP MM Certified – Preferred
• SAP Business Objects experience would be Preferred

The Senior System Analyst SAP MM will be a subject matter expert and key liaison between SAP MM consultant and QAPCO internal MM users for the SAP Implementation and post implementation support of MM modules. His main responsibility is to advise the best practices for the successful implementation of SAP MM / Ariba and providing post live support.

TASKS PERFORMED
• Acts as a subject matter expert, Change agent and key liaison player between internal and external teams in all phases of SAP MM solution implementation.
• Supervises, coordinates and organizes the activities of SAP MM consultants to ensure project needs, priorities, and deadlines are met and the solution is intact with QAPCO business needs.
• Defines, documents, designs and implements solutions for the business requirement.
• Perform complex functional configuration, modification, and testing tasks involving SAP Material Management and Ariba Solution.
• Performs complex unit and integration testing for assigned modules from development to production, troubleshoots configuration and master data problems after release strategy changes and/or upgrades and other functional configuration changes have been created, and makes changes in configurations to resolve errors.
• Interfaces with users to interpret and clarify complex functional configuration details and process change requirements involving SAP Materials Management modules.
• Guides user testers from various business areas to complete high quality testing of assigned system modules.
• Identifies opportunities for improving business processes in partnership with process owners.
• Trains users and supports training in the usage of SAP Material Management and SAP Ariba.
• Create test scripts and drive integration and regression testing.
• Ensure technical solutions maintain design integrity, adhere to functional designs, and meet business needs with global scalability.
• Recommend operational continuous improvement opportunities, service efficiency initiatives, and business process improvement to better serve business needs.
• Write functional specifications for any RICEFW development objects.
• Develop and suggest improvement in Material Management policies and procedures in-line with SAP and best industry practices.
• Provide advice and guidance to business department on improving business processes and functions by analysis, benchmarking and development of detailed SAP Business Process functional and technical specifications

Send CV at: hr@qapco.com.qa

Thursday, June 5, 2014

Customer Relation Manager GMPRD - Bahrain - AA Bin Hindi

Carry out professional Marketing activities; conduct field visits to current and prospective customers; gather Market and Product information; handle customer accounts and provide guidance on enhancing customer relationships. focus on quality, pricing and product. Retain customer loyalty and preference by establishing rapport with the customer, planning and developing customer-focused programs.

Minimum Qualifications & Experience
    Master / bachelor Degree/Diploma in Business Administration or related field
    Minimum experience of 5-8 year(s) in account /customer and business relationship management, customer service or sales experience is useful. Experience in Managing a call center is a must.

Required Skills

    Core competency in customer service skills
    Extensive background in Market research
    Strong Presentation and Communication skills
    Excellent knowledge of spoken and written English and Arabic.
    Outstanding leadership skills and dynamic public speakers
    Knowledge of the practices and procedures for project management, sales, marketing and strategic planning
    Knowledge of company's products and services
    Creative, Professional attitude and Appearance.
    Confident, Energetic and Self motivated.
    Computer Skills & Strong Inter-personnel skills.

Duties and Responsibilities
    Plan, executive and follow up on the customer retention campaigns through variety of media including SMS, email, call center & social media channels.
    To meet agreed targets set out in converting enquiries into bookings and supporting the ongoing communication between the team.
    Enhancing customer relationships and focusing on quality, pricing and product.
    Ensure that all CR related activities such as follow-up calls , proactive calls, handling customer complaints , increasing customer awareness and analyzing customer feedback is been executed on time.
    Proficient in call center management, produce periodical call center data analysis reports to respective division. Liaise with all divisional managers on the issues for CR related activities
    Liaise with the quality department on CR activities such as customer satisfaction survey, customer complaints etc.
    Identify and analyse the Group’s strengths and weaknesses and respond to opportunities and threats in the Market.
    Develop and implement appropriate strategies by selecting, segmenting and targeting markets and promoting products and services to those markets
    Should be capable of executing the company’s objectives of an efficient loyalty program in long term customer retention plan.
    Conduct regular field visits; handle customer concerns, act as support to the marketing activities.
    Liaise with the GMPRD team in gathering and providing information of all the company’s products, services and activities
    Create and maintain up to date call answering script for the CR team and ensure that the team is guiding the team in right direction
    Consistently generate new opportunities with existing and new clients.
    Builds positive relationship with team and create a environment where they can take initiative and succeed.
    Creates a balance between meeting short term business needs and making long-term investments in activities such as relationship building, knowledge-creation and self-improvement. Has intense client focus, and prioritizes time accordingly
    Managing major client relationships, contributes to the life and culture of the firm.
    Solve the problems which is been escalated by the CR team

Apply Online

Manager - Finance - MIS - Oman Air - Muscat

Education:
-Academic:-  Graduate / Postgraduate qualifications in Accounting / Commerce / Business studies  with Professional qualification such as  ACCA / ACA / CIMA / MBA / CPA / CWA.

Special Skills & Knowledge:
– Business intelligence
_ Management reporting

MANAGEMENT REPORTING
1. Review the management reports generated, preliminary data analysis done by the team and complete them with respect to analysis and commentary covering various operational and financial aspects, explaining the performance of the company as well as its SBU.

BUDGETING & FORECASTING
1. Examine budget estimates for completeness, accuracy, and conformance with internal rules and procedures.
2. Ensure timely preparation and presentation of annual company wide Manpower, Capital expenditure and Operating budgets to the management.
3. Revisit the budgets half yearly in the light of actuals performance and forecast the revised results for the years

PLANNING & STUDY
1. Generate the 5 year plan for the company laying down precisely all the assumptions and parameters involved in its making.
2. Prepare new route study reports showing comprehensive financial analysis and make timely presentation of same to the management for decision making.

AUDITS & TAX REPORTING
1. Responsible for consolidation of accounts and liaise with Statutory auditors for smooth conduct of quarterly and annual statutory audits,
2. Responsible for timely Tax Reporting by filing of provisional and final Income Tax Returns, preferring appeals and other correspondence with Tax authorities.
3. Responsible for providing financial and statistical data to various airline survey agencies and local regulatory bodies.
4. Responsible for preparing all ad-hoc reports as and when required or instructed by Chief financial officer.
5. Understanding new reporting requirements on time to time basis in consultation with CFO and develop reports accordingly.

Apply Online